J
Jeff
Not connected
Your briefContext and task
You're a social worker having a first conversation with Jeff after the police attended his home.
What you know
Police attended Jeff's address after a neighbour reported shouting and a disturbance. Information received suggests the argument escalated, and a child is reported to have been in the home at the time.
Your task
Understand Jeff's account of what happened and keep him talking. Listen closely: reflect what he actually says and ask before you probe. Agree a follow-up if you can.
What we'll look at
- Reflecting what Jeff says
- Being clear about the concern
- Keeping the child in view
- Working with him, not on him
- A clear purpose
- Drawing out his own view
Conversation
When Jeff has joined, say hello. You can speak or type.